Privacy Policy

1. Who We Are

Chocolates & Cheers ("we," "us," or "our") operates a chocolate truffle making and wine tasting class business located at The Wine Experience, Cannery Row, Monterey, CA. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or make a booking.

2. Information We Collect

We collect the following categories of personal information:

• Identity & Contact: Name, email address, and phone number provided when booking a class or contacting us.
• Booking Details: Class date, time, number of participants, selected add-ons, and any special notes you provide.
• Payment Information: Payment is processed by GoDaddy Commerce. We do not store your full credit card number or payment credentials on our servers.
• Usage Data: IP address, browser type, pages visited, and referring URLs collected automatically when you use our website.
• Communications: Messages you send us via our contact form or email.

3. How We Use Your Information

We use your personal information to:

• Process and confirm your class bookings
• Send booking confirmations and reminders
• Respond to your inquiries and provide customer support
• Improve our website and services
• Comply with legal obligations
• Send occasional promotional communications (only with your consent, and you may opt out at any time)

4. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area, we process your personal data under the following legal bases:

• Contract performance: Processing necessary to fulfill your booking.
• Legitimate interests: Improving our services and communicating with you about your booking.
• Consent: For marketing communications, which you may withdraw at any time.
• Legal obligation: Where required by applicable law.

5. Sharing Your Information

We do not sell your personal information. We may share it with:

• GoDaddy Commerce: To process payments for your booking.
• Service providers: Third-party vendors who assist us in operating our website and conducting our business, subject to confidentiality obligations.
• Legal authorities: When required by law, court order, or governmental authority.

6. California Privacy Rights (CCPA)

If you are a California resident, you have the right to:

• Know what personal information we collect, use, disclose, or sell
• Request deletion of your personal information
• Opt out of the sale of your personal information (we do not sell personal information)
• Non-discrimination for exercising your privacy rights

To exercise these rights, contact us at [email protected].

7. Data Retention

We retain your booking information for up to 3 years to fulfill legal and business obligations. Contact form messages are retained for up to 1 year. You may request deletion of your data at any time by contacting us, subject to any legal retention requirements.

8. Cookies & Tracking

Our website uses cookies and similar technologies to improve your browsing experience and analyze site traffic. You can control cookie settings through your browser. Disabling cookies may affect some functionality of the site.

9. Security

We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

10. Children's Privacy

Our website is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately.

11. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Correct inaccurate or incomplete information
• Request deletion of your personal information
• Object to or restrict our processing of your data
• Data portability (receive your data in a structured format)
• Withdraw consent at any time where processing is based on consent

To exercise any of these rights, email us at [email protected]. We will respond within 30 days.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated effective date. We encourage you to review this policy periodically.

13. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us: